FAQ

How do I select a size?

Our Small size caters to kids ( newborn-3/4yrs)

Med-Xlarge caters to the amount of hair one may have 

 

If shipped to the wrong address, can it be resent?

Yes if order has been returned to us, otherwise we ask that you please make sure that the address is correct. We do not pay for reshipping unless its an error on our end. Invoice though Paypal for shipping will be sent.

Can the bonnet be machine washed?

Washing by hand is preferred but they can be machine washed using the delicate cycle and air-drying.

 How long for shipping?

Please allow 3-5 business days for orders to ship and 10-16 business days for custom orders to ship 

 

 What is your return policy?

In order to be eligible for a return we need the following:

- The item has to be unworn, unwashed, original packaging with tags attached. We will not accept worn items back.

- If there are any items returned with body lotion, glitter, make up, perfume, or residue on them will also be void for return.

- NaturallyFed apparel reserve the rights to refuse your refund or exchange if your items are not sent back to us in their original condition.

- We will not accept any returns on clearance, sale items please choose carefully.

 

You have 14 days from receipt delivered date, to return to order and you will be responsible for cost of returns.

Sorry but we’re not responsible for any returns that get lost in transit.

What are your hours of operation?

We are available Monday-Saturday 8am-5pm cst

We are closed the following holidays:

- NEW YEARS DAY

- DR.MARTIN LUTHER KING JR.DAY

- MEMORIAL DAY

- INDEPENDENCE DAY

- LABOR DAY

- THANKSGIVING DAY

- CHRISTMAS